X99o believes gaming should be about fun — not stress. Our responsible gaming program helps you stay protected while enjoying every moment.
X99o has taken the following steps to keep your gaming experience enjoyable and safe.
Set your own daily, weekly, or monthly deposit limit in BDT. Once set, that limit cannot be exceeded.
Set a daily time limit for gaming in advance. Once the limit is reached, your session will end automatically.
Take a gaming break from 24 hours up to 6 weeks. You will not be able to log into your account during this period.
You have the option to exclude yourself from the platform for an extended period, ranging from 6 months to 5 years.
You can view your total spend, wins, and losses at any time. Transparency is our commitment to you.
Dedicated 24/7 support team. If you ever have a problem with your gaming, help is available right away.
Responsible Gaming means enjoying gaming as entertainment — not as an addiction or a source of financial harm. x99o believes every player has the right to know their limits and stick to them.
Responsible gaming at x99o means you decide when to play, how long to play, and how much to spend. A responsible gamer plans ahead with a clear head — never acting out of pressure or impulse.
Our Philosophy: Gaming should bring joy, not anxiety. The moment playing starts to feel like a burden rather than fun, that's your signal to stop.
Online gaming is growing fast in Bangladesh. In this environment, x99o wants every user to play mindfully and protect their financial and mental well-being. That's why we've been building a culture of responsible gaming from the very start.
Following these principles will ensure your gaming experience at x99o remains positive:
If you notice any of the following signs in yourself, treat it as a warning. Take a break immediately and seek help:
Keep in mind: These signs are not a sign of weakness. Gaming addiction is a real issue — and with the right help, it can be overcome.
X99o puts you in control of your own gaming. The following tools are always available on our platform, free of charge:
You can easily set deposit limits from your account settings. Choose a daily, weekly, or monthly limit — whatever works for you. Decreasing a limit takes effect immediately. Increasing it requires a 72-hour cooling period.
Set a maximum time limit for each gaming session. When the time is up, you'll receive a warning and the session will end automatically.
If you feel you need a break, choose the self-exclusion option. You can exclude yourself for 6 months, 1 year, 2 years, or 5 years. During this period, logging into your account will be completely disabled.
You don't have to face it alone. The x99o support team and the steps below are here for you:
X99o strictly prohibits anyone under the age of 18 from using the platform. Age is verified at registration, and identity is confirmed through the KYC process.
Parental Advisory: If children show excessive curiosity about online gaming, have an open conversation with them. x99o is for adults only.
Ask yourself the questions below. If you answer yes to most of them, it's time to take a break:
If you answered "Yes" to more than 2 questions: Speak with our support team or activate a cooling-off period on your account.