📋 Terms and Conditions
Last updated: January 2026

X99o's Terms and Conditions — Please read before using the platform

These Terms & Conditions apply to all activities on the x99o platform, including registration, gameplay, deposits, and withdrawals. Please read them carefully before opening an account.

Important
  • Age Restriction: 18+
  • One Person, One Account
  • Providing accurate information is mandatory
  • Bonus terms must be fulfilled
  • KYC Verification Required
Key Points

Terms & Conditions Key Highlights

Before reading the full Terms, here is a quick overview of the key points.

Account Register

To register on x99o, you must be 18 or older and provide accurate personal information. Each person may only operate one account.

Deposits & Withdrawals

All financial transactions must be made through a payment method registered in your own name. Payments from third-party accounts are not accepted.

Bonus Terms & Conditions

Each bonus comes with specific wagering requirements. Read the terms carefully before claiming any bonus. Failure to meet the requirements may result in the bonus being voided.

KYC Verification

Withdrawals above a certain amount may require identity verification. A copy of your national ID or passport may be requested.

Prohibited Activities

Fraud, use of bots, multi-accounting, and bonus abuse are strictly prohibited. Any such activity will result in permanent account closure.

Privacy & Data Protection

X99o is committed to protecting user data. Your information is never sold or shared with third parties.

1. Introduction & Consent

These Terms & Conditions ("Terms") form a legal agreement between the x99o platform and its users. By using the x99o website or mobile app, opening an account, or using any of our services, you are deemed to have automatically agreed to these Terms.

X99o is an online gaming and Sports Betting platform operating under an international gaming license. We are committed to providing Bangladeshi users with a safe, transparent, and enjoyable gaming environment.

Important: These Terms may be updated at any time. If changes are made, we will post a notice on the platform. We recommend checking this page regularly.

If you do not agree with any part of these terms, please refrain from using x99o's services. For any questions, contact our 24/7 live chat support.

2. Account Registration & Eligibility

Age Restriction

You must be at least 18 years old to create an account on x99o. We are firmly committed to protecting minors from accessing gaming. Providing false information about your age will result in permanent account closure and forfeiture of all balances.

Single Account Policy

Each individual may only operate one x99o account. Creating multiple accounts under the same name, from the same device, or from the same IP address is strictly prohibited.

Providing Accurate Information

During registration, you must provide complete and accurate information, including:

  • Full name (as it appears on your national ID)
  • Correct date of birth
  • Valid mobile number
  • Correct address

Please note: Registering with incorrect information may cause issues with future withdrawals and puts your account at risk of suspension.

Password Security

Keep your account password strictly confidential. x99o will never ask for your password, OTP, or PIN over the phone or chat. If anyone does, contact support immediately.

3. Deposit & Withdrawal Policy

Deposit Rules

Deposits on x99o can be made via bKash, Nagad, Rocket, bank transfer, and USDT. The minimum deposit amount is BDT 100. Using the correct reference number at the time of deposit is mandatory.

  • Deposits must be made from a mobile number or bank account registered in your own name
  • Third-party payments are not accepted and may be returned
  • Save the transaction ID for every payment
  • Maximum daily deposit limit: BDT 500,000

Withdrawal Rules

Your account must be verified and have at least one successful deposit before a withdrawal can be made. Withdrawals are typically processed within 15 minutes to 24 hours.

  • Minimum withdrawal: BDT 500
  • Maximum daily withdrawal: BDT 200,000
  • Withdrawals will only be processed to the same method used for the deposit
  • Wagering requirements must be met before withdrawing bonus balance

Quick Tip: Complete your KYC verification in advance to receive withdrawals faster. It will save you the hassle later.

4. Bonus & Promotion Terms

X99o offers a variety of bonuses and promotions. Each bonus comes with its own terms, which you must read carefully. By claiming a bonus, you agree to its terms and conditions.

Welcome Bonus

A 100% bonus is awarded on the first deposit, up to a maximum of BDT 5,000. To withdraw this bonus, you must complete wagering of 20 times the bonus amount.

General Bonus Rules

  • Each bonus can only be claimed once (where applicable)
  • If a withdrawal is requested before the wagering requirement is met, the bonus will be forfeited
  • Multiple bonuses cannot be used simultaneously unless explicitly permitted
  • Bonus validity period is generally 7 to 30 days
  • X99o reserves the right to modify or cancel any bonus offer at any time

Warning: Creating multiple accounts or placing coordinated bets to exploit bonuses will result in account closure and forfeiture of all balances.

5. Gaming Rules & Results

All game outcomes on x99o are determined by RNG (Random Number Generator) technology, which is regularly audited by a third party. Every game result is completely fair and not predetermined.

Sports Betting

  • Bets generally cannot be cancelled once accepted
  • X99o's decision is final in the event a match is cancelled or postponed
  • X99o reserves the right to void any bet placed on incorrect odds once an error is identified
  • Maximum bet limits vary by game and event

Live Casino

If you are disconnected during a live game, the result is saved on our servers. You will be able to see the outcome once you reconnect. x99o is not liable for any loss caused by connection issues.

Technical Issues

If a game is incomplete due to a server error or technical issue, x99o will refund the bet amount. However, results that have already been finalized will not be changed.

6. Prohibited Activities

The following activities are strictly prohibited on the x99o platform. Violating these rules will result in permanent account closure and forfeiture of all balances.

  • Multi-accounting: Operating multiple accounts under the same identity
  • Use of bots: Using automated software for gaming or betting
  • Bonus abuse: Placing artificial bets to qualify for bonuses
  • Fraud: Exploiting game vulnerabilities to gain an unfair advantage
  • Money laundering: Using the platform for money laundering purposes
  • Account Sharing: Allowing others to use your account
  • Hacking attempts: Attempting unauthorized access to the system

Warning: If suspicious activity is detected, we reserve the right to temporarily suspend an account at any time pending investigation.

7. KYC & Identity Verification

X99o complies with international Anti-Money Laundering (AML) policy. As a result, identity verification (KYC) may be required under certain circumstances.

When is KYC required?

  • Upon the first large withdrawal request
  • If suspicious activity is detected on the account
  • If there is a discrepancy in information
  • If total transactions exceed a specified threshold

Documents Required for KYC

  • A clear copy of your National ID (NID) or passport
  • Proof of current address (utility bill or bank statement)
  • Proof of payment method ownership

If documents are not submitted within 7 business days of a KYC request, your account may be temporarily suspended.

8. Account Closure & Suspension

Closed at user's request

You may request to close your account at any time. To do so, contact us via 24/7 live chat. Please withdraw all valid balances before closing your account.

Closed by x99o

X99o reserves the right to close an account at any time without prior notice in the following circumstances:

  • If the terms are violated
  • If you engage in any prohibited activities
  • If false information is provided
  • If KYC verification is not completed
  • For legal reasons or upon instruction from relevant authorities

Please note: If your account is closed due to a rule violation, your balance may be forfeited. Always make sure to follow our terms.

9. Limitation of Liability

X99o strives to deliver the best experience as an entertainment platform. However, x99o is not liable for the following:

  • If a game or bet is left incomplete due to loss of internet connection
  • Losses caused by issues with your device or network
  • Delays or issues with third-party payment gateways
  • Losses due to unexpected server downtime or scheduled maintenance
  • Unauthorized access to your account resulting from sharing your own password

Gaming inherently carries financial risk. Before playing on x99o, make sure you understand your financial limits. x99o is under no obligation to return any lost funds.

10. Changes to Terms & Contact

X99o reserves the right to update these Terms & Conditions at any time. For significant changes, we will post a notice on the platform and may send a message to your registered mobile number.

Continued use of the platform after any changes are made will be considered your acceptance of the updated terms. We recommend checking this page regularly.

Contact

If you have any questions about these Terms, please contact us:

  • 24/7 Live Chat: Click the chat icon at the bottom right of the platform
  • Email: [email protected]

These Terms Last updated in January 2026. The next review will be conducted every 6 months.

Get Started Now

Have you read the terms? Join x99o Now!

Now that you know the rules, why wait? Register for free today and claim a 100% bonus on your first deposit.

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